Return Policy
Free 7 day exchanges on full price items on all Australian orders.
Items that have been purchased at full price or by pre-order are eligible for a refund, e-Boutique credit or exchange on the basis that AURELIO COSTARELLA CREATIVE Returns -Terms and Conditions are met.
Online credit will be issued for full-priced returns made after the 7 day grace period. All online credits are issued in accordance with, and on the basis of the AURELIO COSTARELLA CREATIVE- Terms and Conditions.
Items that have been purchased at FULL PRICE or by PREORDER are eligible for a refund, e-Boutique credit or exchange on the basis that AURELIO COSTARELLA CREATIVE Returns -Terms and Conditions are met.
Refund postage costs are covered by the customer.
Items returned without prior notification and/or Return Authorisation Number (RA#) will not be accepted.
Items that have been purchased on 'mark down' ( SALE ) are not eligible for return
Put Simply /
- You can return your order for a refund, credit or exchange within 7 days of receiving your purchase
- Email our store with your intention to return at hello@aureliocostarella.com
- Post back your order back to us via Express Post and let us know the tracking number
- Allow 5 business days from your returns delivery reaching us to allow us to process it for you
- Sale items are final sale and cannot be returned
See full AURELIO COSTARELLA CREATIVE Terms and Consumer Guarantees
To request a return click here